Need help with a Gift Certificate
you sent or received?
Tell us the email address you used to send or receive the Gift Certificate and we'll send you an email with a secure link to your details.
Why are we emailing this information?
For security reasons, we don't want to show your information to just anyone.
What kind of help can you get?
Help for cards you bought
- Track an order
- Resend a Gift Certificate
- Check order status
- View or print a receipt
Help for Gift Certificates you got
- View the list of Gift Certificates you have received
Please contact customer support for more help.
Have a question? Check out our FAQs.
When will my recipient receive their Gift Certificate?
Gift Certificates: Your Gift Certificate will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most Gift Certificates are sent within an hour of the purchase transaction. For future delivery, Gift Certificates are sent on the morning of the scheduled delivery date.
Find the answers to many more common questions on our FAQ page.
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